Pearson Vue 1414 Main St SPRINGFIELD, MA 01144 Company Description: Testing Centers / Study Guides Salary Range: Location: 10 Per Hour SPRINGFIELD MA Job Type: Category: Part Time Customer Service Education Level: Work Experience: High School or Equivalent Preference: Required Up to One Year Preference: Nice to have Skills/Certifications/Licences: Familiar with the Microsoft Suite - Preference: Preferred Description: The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. Understands and complies with all testing procedures. Checks in examinees, verifies identification, and explains the exam process. Monitors examinees while testing. Maintains a secure testing environment. Communicates with internal departments to investigate and fix technical issues. Strictly adheres to company policies using careful judgment. Requirements: 1 year customer service experience preferred. Strong communication skills are required. Must be flexible in work hours and days. Ability to lift up to 10-20 lbs on occasion. Must be comfortable in a quiet testing environment. Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook). High school diploma or equivalent.