Hob: Guest Services Representative, $12.00/hr

The Flyers Inn at Westover Air Reserve Base

650 Airlift Drive
Chicopee, MA 01022

Company Description:
405-room hotel located on Westover Air Reserve Base in Chicopee, Massachusetts. Our customers are current and former military service members and government employees.
Salary Range:Location:
min Per Hour ,
Job Type:Category:
Full / Part TimeHotel & Restaurant
Education Level:Work Experience:
Professional
Preference: Nice to have
2+
Preference: Nice to have
Skills/Certifications/Licences:
Windows, Multi-tasking, Multi-line phone - Preference: Preferred
Description:
Receives and confirms room reservations. Registers & assigns rooms to guests, makes & issues room keys. Calculates/posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepare and safeguards cash receipts. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Ensures that customer service is the first priority. Performs other related duties as assigned.
Requirements:
Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Must be able to read, speak, and write English. Must meet state and legal age requirement for sale of alcoholic beverages. Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI).

Apply ONLINE at www.NAFJobs.org.

Applications will be received ONLINE ONLY at www.NAFJobs.org.
Applicants MUST be able to train 32-40 hours between 6:45am and 6pm.
Once hired, applicant MUST be able to work at 6:45 am OR until 10:15 pm after the Training Period has finished. A combination of these availabilities is preferable.

Application Instructions:
1. Go to www.NAFJobs.org.
2. Select the "User Login" tab. Then under the New Users section, select "Click Here To Register".
3. Sign up for your "New Account".
4. After being automatically directed to "My Profile", please fill out ALL information for EACH of the nine tabs listed on the left.
5. When "My Profile" is "100% Complete", go to the "Open Positions" tab on the top left of the page:
- Select Massachusetts for state.
- Select Westover ARB.
- Select the position you wish to apply for by clicking on "Apply" to submit your application.

***Please do not click on "Apply" unless the "My Work Experience" tab is filled out completely. If you have no job experience, please upload a document stating as such in the "Attachments and Documents" tab.***