Craig's Doors--A Home Association, Inc.
256 North Pleasant Street
Amherst, MA 01002
Our mission is to provide safe, caring shelter for people who are homeless while we work to develop supportive housing. We help build an improved quality of life for those who are without a home. Craig’s Doors is committed to empowering our guests to improve the quality of their lives through the creation of safe, respectful shelter and housing. Our seasonal shelter for people who have no home is Craig’s Place, operates from November 1 through April 30.
|Salary Range:||Location:||$10+ Per Hour||AMHERST MA|
|Job Type:||Category:||Part Time||Human Services|
|Education Level:||Work Experience:|
|High School or Equivalent|
Preference: Nice to have
|Craig’s Doors provides warmth, safety, help, and hope to about 180 individuals throughout the frigid winter weather, and we need a solid team to share in our purpose. We are looking for candidates who can excel in our Opening and Overnight Staff positions. It is imperative that those who apply are adaptive, committed, attentive, and able to think creatively. Every staff member should strive to build positive, supportive relationships with our guests. On the job training is provided.|
Key skills we value are: reliability, attention to detail, staying calm under pressure, compassion, commitment, the ability to address and inquire about sensitive information, oral and written communication skills, multi-lingual capabilities, basic familiarity with Microsoft Office, time management, the ability to work independently or with a group, and customer service experience.
The Opening Staff (9pm-Midnight) will welcome guests and seek to maintain a peaceful and smooth check-in process. This includes setting up the shelter before opening, directing volunteers, signing in guests, record keeping, maintaining communication with our partner agencies, supervising smoke breaks, resolving conflicts, and pitching in wherever needed.
During the Overnight shift (Midnight-7am Sundays; Midnight - 8am all other days), staff must remain awake and vigilant each night. We need individuals who are willing and able to stay awake from midnight until 8am, alert and ready to handle any issues that arise. Responsibilities include routine upkeep of the shelter, organization, breaking down the shelter in the morning, maintaining a timely schedule of activities, and monitoring the overall safety of Craig’s Place. Some heavy lifting required.
All Craig's Doors Staff will be expected to record nightly occurrences in our shift log. Candidates should be punctual, proactive, and passionate. We want your unique experiences and perspective to shine when building your relationships with guests!