1414 Main St
One Monarch Place
SPRINGFIELD, MA 01144
Testing Centers / Study Guides
|Salary Range:||Location:||$10+ Per Hour||SPRINGFIELD MA|
|Job Type:||Category:||Part Time||Customer Service|
|Education Level:||Work Experience:|
|High School or Equivalent|
Up to One Year
Preference: Nice to have
Familiar with the Microsoft Suite - Preference: Preferred|
|The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. |
Understands and complies with all testing procedures.
Checks in examinees, verifies identification, and explains the exam process.
Monitors examinees while testing.
Maintains a secure testing environment.
Communicates with internal departments to investigate and fix technical issues.
Strictly adheres to company policies using careful judgment.
|1 year customer service experience preferred.|
Strong communication skills are required.
Must be flexible in work hours and days.
Ability to lift up to 10-20 lbs on occasion.
Must be comfortable in a quiet testing environment.
Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook).
High school diploma or equivalent.