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Pearson Vue

1414 Main St
One Monarch Place
SPRINGFIELD, MA 01144
Website:pearsonvue.com

Company Description:
Testing Centers / Study Guides
Salary Range:Location:
$10+ Per Hour SPRINGFIELD MA
Job Type:Category:
Part TimeCustomer Service
Education Level:Work Experience:
High School or Equivalent
Preference: Required
Up to One Year
Preference: Nice to have
Skills/Certifications/Licenses:
Familiar with the Microsoft Suite - Preference: Preferred
Description:
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment.
Understands and complies with all testing procedures.
Checks in examinees, verifies identification, and explains the exam process.
Monitors examinees while testing.
Maintains a secure testing environment.
Communicates with internal departments to investigate and fix technical issues.
Strictly adheres to company policies using careful judgment.
Requirements:
1 year customer service experience preferred.
Strong communication skills are required.
Must be flexible in work hours and days.
Ability to lift up to 10-20 lbs on occasion.
Must be comfortable in a quiet testing environment.
Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook).
High school diploma or equivalent.

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Boxcar Media, LLC  • North Adams, MA 01247 •  Tel: 413.663.3384 • Fax: 413.664.4251 • Email: info@jobsinthevalley.com