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Hampshire Regional YMCA

286 Prospect St
Northampton, MA 01060
Salary Range:Location:
Job Type:Category:
Part TimeCustomer Service
Education Level:Work Experience:
Some High School Coursework
Preference: Nice to have

Preference: Nice to have
General Summary: Under the direction of the Camp Director, the Norwich Weekend Greeter performs the daily functions of Member Services. Meets and greets visitors to Camp Norwich. This position operates within the policies and practices of the Hampshire Regional YMCA.

Essential Functions/Job Duties:

1. Responsible for all tracking of participation.
2. Establishes relationships with members and potential members.
4. Presents camp information in a friendly and accurate way.
5. Meets and greets all members and guests as well as answers questions.
6. Answers phones using proper phone etiquette and answers questions in a friendly and accurate way.
7. Communicates with the Head Lifeguard throughout the day as well as with the front desk of the YMCA to ensure accurate numbers are being communicated to the front desk.
8. Responsible for adding communicating important information, incidents, weather-related decisions, and other issues to the Camp Director and Head Lifeguard
9. Exercises reliability and consistency in arriving for all shifts on time, ready to work.
10. Along with the Head Lifeguard and Lifeguards, ensures that camp is left in its correct state at the end of each day.
11. Performs other duties as assigned.
Job Qualifications: This position requires a good natured, friendly and positive attitude while interacting with members and guests of members. Must have experience in the fields of customer service and policy enforcement. Needs to be able to work fluidly with other staff, taking leadership roles when necessary as well as recognizing when others are the right people to make judgment calls.

Benefits include a free membership to the Y


1. Camp application, which can be found on our website: http://www.hrymca.org
2. Three completed references (one former employer and two personal; no family references please)

Please email your application, resume and cover letter to sovina.mansfield @hrymca.org
Or mail/in person,
Attn: Sovina Mansfield,

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Boxcar Media, LLC  • North Adams, MA 01247 •  Tel: 413.663.3384 • Fax: 413.664.4251 • Email: info@jobsinthevalley.com