Safe Passage 76 Carlon Drive NORTHAMPTON, MA 01060 Company Description: Non-profit organization in Hampshire County addressing the impact and prevention of domestic violence. Salary Range: Location: Per Year NORTHAMPTON MA Job Type: Category: Full Time Social Services Education Level: Work Experience: Master's Degree Preference: Nice to have Preference: Nice to have Skills/Certifications/Licences: Description: Job Description Latinx and Immigrant Counselor Advocate (Full-time, Regular, Non-Overtime-Exempt) Our Mission Safe Passage is dedicated to creating a world free of domestic violence and relationship abuse. We support survivors and their families. We engage our community. We advocate for systemic change. Safe Passage provides individualized support to address survivors’ holistic needs for safety and healing in the aftermath of domestic violence and relationship abuse. Our programs include emergency shelter, trauma-informed counseling and support groups for survivors, families and children, community engagement and prevention, and individual and system advocacy. Expectations of all employees In the performance of essential and general job responsibilities, all Safe Passage employees are expected to: - Demonstrate commitment to Safe Passage’s mission and principles of diversity and inclusion - Represent Safe Passage in a professional and competent manner to clients, organizational partners, and other stakeholders - Perform quality work within deadlines - Work effectively as a team contributor on all assignments while contributing to a positive working environment for staff and volunteers - Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Position Purpose Reports to: Community Program Director Supervises: Volunteers and interns Position Purpose The Latinx and Immigrant Counselor/Advocate has primary responsibility for providing crisis intervention, education, and support, using an empowerment model, to Latinx and immigrant survivors who are experiencing or have experienced domestic violence; to serve as a resource for other Safe Passage staff and volunteers on the needs of Latinx and immigrant survivors; and to conduct outreach to Latinx and immigrant communities. While the Latinx and Immigrant Counselor/Advocate’s efforts will center on Latinx and immigrant survivors, the Counselor Advocate will work with all Safe Passage clients as a member of Safe Passage’s counseling team. Essential Responsibilities Counseling & Advocacy - Provide crisis intervention and counseling to people who are experiencing or have experienced domestic violence through individual counseling, hotline response, and emergency walk-in intervention, with particular emphasis on Latinx and immigrant survivors. - Facilitate support groups for Latinx and immigrant survivors, in English and/or Spanish designed to support survivors who are experiencing domestic violence. - Assess clients’ needs and provide advocacy and referrals on issues related to housing, public assistance, immigration issues, employment, education, children’s issues and others based on individual needs. - Design and implement culturally appropriate services based on needs of Latinx communities. - Collaborate with other service providers and agencies serving Latinx survivors to ensure integrated supports for Latinx survivors and their children who are or have experienced domestic violence. - Provide routine on-call coverage, during the regular workday and nights, weekends, and holidays, in rotation with other direct service staff. Community Engagement & Outreach - In strong collaboration with the Latinx-Immigrant Outreach Advocate and the Community Engagement Department, represent Safe Passage at community and tabling events, and conduct outreach and training on domestic violence and issues specific to Latinx and immigrant survivors to Safe Passage staff, volunteers, community partners, and other stakeholders. - Collaborate with other service providers and agencies to promote the availability and accessibility of integrated support services for Latinx and immigrant survivors. - Build and maintain relationships with other external stakeholders in accordance with agency outreach plan and strategy. - Supervise and help to coordinate the work of volunteers, especially in relation to their work with Latinx and immigrant survivors. Program Administration - Maintain appropriate files, records and statistics, and submit reports and information as needed for internal and external stakeholders. - Participate in supervision meetings, counselor meetings, staff meetings, task forces and committees, and collaborations. - Seek out training professional development opportunities to increase skills and knowledge about current issues. - Contribute toward program development and budgeting of supplies and other expenses for the counseling and advocate program. Qualifications and Experience - One to three years of relevant experience. - Ability to establish and maintain productive professional relationships as representative of Safe Passage. - Ability to support survivors in crisis with empathy while maintaining professional boundaries. - Demonstrated understanding of domestic violence as well as its effects in the Latinx and Immigrant communities. - Skills in outreach based in a community organizing framework. - Ability to advocate effectively on behalf of clients. - Ability to communicate effectively verbally and in writing in Spanish and English. Bi-multicultural preferred. - Proficiency across the following skills: verbal and written communication, collaboration, organization, and use of computer and technology for basic communication and work products. Education Bachelor’s degree in human services or similar field preferred. Candidates with non-traditional educational pathways and commensurate life/work experience considered. Work Hours Monday through Friday, 9-5. Occasional evening and/or weekend hours may be required, for example, to attend a community event. This position also participates in on-call rotation for overnight and weekend coverage. Classification, Benefits, and Compensation: This is a full-time, regular, non-overtime-exempt position. Benefits are consistent with Safe Passage personnel policies and relevant state and federal laws. This position is grant-funded and subject to availability of funding. To apply: Send cover letter and resume to spjobs@safepass.org with the subject line of Latinx and Immigrant Counselor Advocate. Application deadline is December 10th, 2018. Applications may be considered after the deadline until the position is filled. For more information about Safe Passage and domestic violence, visit our website at www.safepass.org. Safe Passage works on a daily basis to earn its position as a justice-centered employer of choice in Western MA. Toward this goal, Safe Passage is an Equal Opportunity Employer with a strong organizational commitment to the achievement of excellence, diversity, and inclusion among staff. Requirements: