Center for EcoTechnology PO Box 275 Dalton, MA 01226 Company Description: The Center for EcoTechnology (CET) helps people and businesses save energy and reduce waste. We make green make sense. For 40 years we’ve offered proven advice and resources to save you money, make you more comfortable at home, and help your business perform better. As a non-profit 501(c)(3), CET works with partners throughout the region to help transform the way we live and work for a better community, economy, and environment – now and for the future. We provide practical solutions that save energy, materials and money and have a positive impact on our environment and community. We serve residents, business and communities in the areas of energy efficiency and waste reduction and through our retail store, EcoBuilding Bargains. Salary Range: Location: Per Year NORTHAMPTON MA Job Type: Category: Full Time Administrative/Clerical/Data Entry Education Level: Work Experience: Bachelor's Degree Preference: Nice to have 2+ Preference: Preferred Skills/Certifications/Licences: Description: The Center for EcoTechnology is looking for an Inside Sales Coordinator to establish a partnership with each member of the sales team to ensure a smooth and successful sales process. The Inside Sales Coordinator is responsible for contributing to the achievement of department and organization mission impact and sales goals. Job Responsibilities: - Administrative: Track and record all sales activity in the appropriate databases. Work closely with the sales team to coordinate sales efforts. - Communications and Operations: Provide accurate information to technical services team when handing off leads. Follow up on work in process to ensure appropriate work flow through sales, subcontractors, and operations. Report frequently to supervisor with summary of activity. Work cross-functionally to ensure all elements of the order, sales, and post-sales support are being fulfilled. Represent the sales department by participating in interdepartmental teams; interact with other departments in a positive, effective, and supportive manner - Sales and Customer Service: Answer and respond to e-mail and telephone inquiries, customer questions, logistics, and critical sales issues - Develop PowerPoint presentations, attend meetings and take notes, provide administrative support, and other duties as assigned What We Offer This is a full-time hourly non-exempt position. This job comes with excellent benefits including vacation, holiday, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a company match. We cultivate a friendly and supportive environment to help us achieve our mission impact goals. What You Offer You have a minimum of 2 years' experience in an administrative support position with experience coordinating projects. Ability to multi-task with excellent attention to detail and organizational skills required. Ability to work under pressure in a changing environment. Exceptional communication skills, both written and verbal required, with the ability to present a positive and professional impression while interacting with a diverse population. Ability to understand and communicate technical information required. Experience in Salesforce or similar CRM. Proficiency in Microsoft Office, specifically Word, PowerPoint, Outlook, and Excel, as well as the ability to master new software programs. Ability to work with sales and technical teams to cross promote services. Passion for the environment and a desire to make a difference in a not-for-profit industry. About Us The Center for EcoTechnology is a 501(c)(3) not-for-profit in Western Massachusetts with a regional footprint and a national influence. For 40 years, CET has helped people and businesses save energy and reduce waste. In 2016 we exceeded our three-year mission impact goals of helping 80,000 people save one million dollars and reducing their impact on the environment equal to taking 100,000 cars off the road and 40,000 homes off the grid for a year! We are passionate about our environmental mission and pride ourselves on offering innovative, practical, and cost-effective solutions. CET is an equal opportunity employer and provider. Diverse applicants are encouraged to apply. You may include military service assignments and any verified work performed on a volunteer basis. Requirements: