Reliable Temps Inc. 91 Main St. Greenfield, MA 01301 Company Description: Salary Range: Location: 15 Per Hour Athol, MA MA Job Type: Category: Full Time Customer Service Education Level: Work Experience: High School or Equivalent Preference: Required 2+ Preference: Preferred Skills/Certifications/Licences: Description: Responsibilities Maintaining sustainable customer relations and preparing all customer requests (i.e. solution selling, order entry, quotation, order status, sample requests, shipment tracking data, misc. requests, reporting and projects, daily internal and external follow-up on open items). This position will also share responsibility for managing customer projects and house accounts with the other members of the Sales Team. Pay 16.00 to 17.00 hourly Requirements: Key Skill Sets & Competencies · Excellent communication skills via telephone, e-mail and written correspondence. · Self-motivated, strong interpersonal and leadership skills. · Ability to multi-task, manage time and prioritize tasks based on customer needs. · Ability to maintain accuracy in a fast-paced environment. · Analytical aptitude; excellent problem solving skills. · 3-5 years of customer service experience. (Manufacturing Experience Preferred) · Computer literacy is a must (Microsoft Outlook, Excel and Word required; Salesforce a plus) · Ability to work overtime on occasion, perhaps with short notice. Job Type: Full-time Experience: relevant: 3 years (Preferred) sales: 3 years (Preferred) customer service: 3 years (Preferred) Education: High school or equivalent (Preferred) Work Location: One location Benefits: Health insurance Communication method(s) used: Phone Email In person Schedule: Monday to Friday 8 hour shift No weekends