LifePath 101 Munson St. Greenfield, MA 01301 Company Description: Salary Range: Location: 40000 Per Year GREENFIELD MA Job Type: Category: Full Time IT User Services/Help Desk Education Level: Work Experience: High School or Equivalent Preference: Nice to have 2+ Preference: Nice to have Skills/Certifications/Licences: Description: IT & Program Support Specialist- Full time An exciting opportunity to join LifePath as an IT Program support specialist. Based in Greenfield, the IT & Program Support Specialist is responsible for the collection, maintenance and reconciliation of Agency, Client Services, Community Services and Fiscal Department data. The IT & Program Support Specialist also provides training for all computer software users within LifePath. The ideal candidate will have: Strong computer proficiency & IT competence Competent in troubleshooting & problem solving skills Effective software teaching/training skills Excellent communication skills Attention to detail & comfortable with multi tasking Above average Mathematical aptitude High School diploma or equivalent required. Associates degree preferred. Valid Driver’s license required. Experience with Information Technology in public or private setting. In-depth understanding of spreadsheet and database software. Capacity to understand programmatic operation to address billing and statistical input and required reporting. Knowledge of SAMS 3, APS and NAPIS are a plus. This is a M-F 35 hour per week position with the ability to work after hours when required. Competitive pay with an excellent benefits package that includes: Health, dental, vision, and pet insurance. Company paid Life Insurance, short term disability and Health reimbursement account. 401K retirement savings plan, excellent work environment with generous paid time off. Interested candidates should submit a cover letter and resume to HR@lifepathma.org please put “IT Support specialist” in the subject line. AA/EOE Requirements: Computer & IT proficiency. High school graduate- valid driver's license