Masiello Employment Services 294 West Street Keene, NH 03431 Company Description: Salary Range: Location: Per Year KEENE NH Job Type: Category: Full Time IT User Services/Help Desk Education Level: Work Experience: High School or Equivalent Preference: Required Preference: Nice to have Skills/Certifications/Licences: Description: Our client in the Athol MA area is looking to add an IT Help Desk associate to their team. Your work schedule for this position will be Monday – Friday 8am-5pm with a one hour lunch. Once hired on you will be eligible for their benefits package including medical/dental/life/disability insurance, 401k, and paid time off. This is your opportunity to be the go-to tech person! Your Duties/Responsibilities as the IT Help Desk Associate: Field requests and resolve computer/network issues on site and remotely Password resets Maintain supplies Manage support programs and access Maintain records Your required Qualifications/Skills for the IT Help Desk position: 2+ recent relevant years of IT Help Desk experience Pleasant customer service demeanor Excellent computer skills (MicroSoft Office Suite) Excellent attention to detail Professional written and verbal skills Organized and able to multitask while prioritizing daily duties Interested and qualified? Please send your resume to julie@masemp.com or apply on-line at www.masemp.com! We are here to help! Masiello Employment Services offers phone & video interviews/meetings during this time of social distancing. We can’t wait to virtually meet you! Requirements: