ServiceNet 21 Olander Drive Northampton, MA 01060 Company Description: ServiceNet employs more than 1,500 people in our diverse network of mental health and human service programs throughout western Massachusetts and Worcester County – from professional therapists who offer a wide range of evidence-based therapies in our behavioral health centers, to direct care staff in our group homes and enrichment centers, to the vocational specialists at our working farm in Hatfield. And we have a variety of interesting, challenging positions available. We hope you will apply! Salary Range: Location: Per Year NORTHAMPTON MA Job Type: Category: Full Time Human Services Education Level: Work Experience: High School or Equivalent Preference: Required Preference: Nice to have Skills/Certifications/Licences: Description: Client Registration Admin Northampton The Client Registration Admin is responsible for a variety of administrative duties necessary to run the department efficiently, including, but not limited to being cross trained in all office positions. He/she will serve as a liaison for information taken during the intake process at the outpatient clinic. Position Qualifications: • 1 Minimum 1 year of office experience. • Excellent typing, organization and interpersonal skills. • Knowledge of computers and office machinery. • Knowledge of excel. Primary Responsibilities: • Answer incoming telephone calls, schedule first time appointments, make first time client reminder calls, checking clients MassHealth eligibility, scanning, updating and maintaining client demographic information. • Process incoming referrals including documenting client demographic information and verifying client's insurance eligibility. • Maintaining hospital discharge spreadsheet • Maintain client confidentiality at all times. • Team builder, supporter and player with integrity and loyalty. Dedication to serving the organizations goals and mission. • Maintain a positive work atmosphere by performing and communicating in a professional manner towards clients, co-workers, supervisors, and outside sources. • Maintain an acceptable attendance record. • Follow dress code as described in Servicenet's policy. • Perform any other duties as necessary to assist with assigned projects within the division Schedule: Monday – Friday 8:30am-4:30pm WHAT WE OFFER In addition to a competitive pay rate of $15.00 an hour, we offer: • a generous time-off package; • comprehensive, health and dental insurance plans; • a 403(B) retirement plan, with employer matching; • Long-term disability benefits; paid life insurance; tuition assistance; and several more benefit options. INTERESTED? Please email your resume and cover letter, please note Search #803 in the subject line, to jobs@servicenet.org. We look forward to hearing from you! ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are proud to be a tobacco-free employer. Requirements: