Job: Case Manager

Highland Valley Elder Services, Inc.

320 Riverside Drive,
Florence, MA 01062

Company Description:
Highland Valley serves people throughout our communities with compassion. We honor diverse experience and identities as we strive to provide the best possible service according to individual needs.
Salary Range:Location:
Per Hour FLORENCE MA
Job Type:Category:
Full TimeHuman Services
Education Level:Work Experience:
Bachelor's Degree
Preference: Preferred
Up to One Year
Preference: Nice to have
Skills/Certifications/Licences:
Description:
Highland Valley Elder Services, Inc. is currently hiring for a Care Advisor to increase living options for elders by developing, implementing and monitoring a service plan, using a comprehensive assessment procedure, which will best assist an elder to maintain the living arrangement of his/her choice. Remote work up to 75% (including home visits) available after six months, based on performance.
Authority: The Care Advisor reports to and is supervised by the Home Care Program Director and the Home Care Supervisor.

Duties and Responsibilities:
• Link and coordinate resources with elders.
• Make comprehensive assessments through field interview and observation. Conduct monitoring visits at regular intervals and as needed.
• From this assessment, develop and implement a service plan, make referrals to appropriate agencies and follow up on these referrals.
• Act as an advocate to/with the elder when necessary.
• Maintain the case file by completing all mandated paperwork in a timely fashion according to required documentation standards.
• Provide Information and Referral services.
• Participate in Highland Valley's development of comprehensive community programming efforts.
• Participate in training and development activities to increase knowledge/skills for continuous strong performance in this position.
• Participate in required quality performance initiatives within program area.
• Other tasks as assigned by supervisor to meet agency needs.

Starting pay is $19 per hour.

We offer robust benefits, 3 weeks vacation, 6 personal days, monthly employee activities!
Requirements:
Qualifications:
• Bachelor's degree preferred, social work or related field preferred
• Must have valid driver's license and reliable transportation
• Prior experience with assessments or patient intake
• Prior sales experience a plus but not required
• Ability to operate independently and use discretion
• Strong work ethic and commitment to success
• Caring attitude and compassion