Hob: Human Resources Manager

Town of Amherst

4 Boltwood Avenue
Amherst, MA 01002

Company Description:
Salary Range:Location:
61k - 83k Per Year AMHERST, MA
Job Type:Category:
Full TimeGovernment/Public Service
Education Level:Work Experience:
Bachelor's Degree
Preference: Preferred
Preference: Preferred
Human Resource Professional Certification - Preference: Nice to have
The Town of Amherst is seeking a Human Resources Manager to perform professional and routine functions of the Human Resources (HR) department including but not limited to: managing the full-cycle recruitment process, on/off boarding employees, benefits and insurance administration, assisting in providing counseling and advising services to employees, and enforcing Town policies and practices.

- Major Duties-
Assists the HR Director to support the effective management of the Amherst Pelham Health program and other benefits. Assesses and evaluates employee benefit needs in collaboration with insurance advisors, and the Insurance Advisory Committee. Duties include managing annual Open Enrollment for all welfare plans, benefit enrollment, data reporting and providing consultation and excellent customer service assistance to Amherst municipal employees and retirees.

Manages administration of other group insurance benefits offered to municipal employees and retirees, including customer service, retirement counseling, troubleshooting, vendor interface, reporting, third party contract administration and procurement. Develops, delivers, promotes and evaluates wellness programs for all town and school employees.

Manages workers compensation, injured on duty and workplace safety programs and record keeping. Works with the workers compensation and injured on duty third party administrators to recommend corrective or preventative measures. Manages case files and processes medical bills for payment. Maintains an engaging relationship as the employer contact with injured employees.

Responsible for management of authorized leaves of absence in collaboration with third party administrator, including public safety injured on duty, workers’ compensation, and military leave; and working with various agencies, vendors and departments.

Monitors and promotes compliance with local, state and federal laws and policies relating to employment. Maintains employee personnel files. Provides support and training to town departments regarding legal updates, new policy issuance, wellness and workplace health, workers compensation, safety awareness, unemployment insurance. Maintains CORI certification and serves as Town CORI representative and trainer.

Participates in department labor relations activities including trainings, grievance and disciplinary hearings and negotiations as member of management team with assigned units. Collects, analyzes and maintains internal and external data comparisons and proposals for collective bargaining. Maintains and updates job descriptions, conducts job duties and responsibilities analysis, and updates compensation plans. Assists and advises department heads and employees on personnel issues; mediates problems between employees; under direction, advises department heads on disciplinary/corrective action. Participates in complaint investigations. Advises Director, Town Manager and supervisors on labor related issues.

Research, compile, audit and process non-cyclical periodic payments of incentive/education pay, stipends, longevity and final pays. Manage department payroll and attendance files and processes department invoices for payment.

Active in the recruitment functions of the department using the applicant tracking system. Screens candidates according to the position’s basic minimum qualifications and in accordance with the Town’s Affirmation Action Policy. Develops interviews questions and assessments; schedules and participates in interviews for all benefited positions. Coordinates the selected candidate’s on-boarding including preparing offer letter, payroll and benefits orientation and setup in of personnel record in MUNIS.

Manages off-boarding process including exit interviews, payroll notification of final pay calculations, completion of Hampshire County Retirement System data requests as necessary, and MUNIS personnel record updates.

Responds to and completes claims for unemployment of Town employees; researches and completes Hampshire Country Retirement Board service verifications; maintains department website with the correct and up to date information.

Research and recommend improvements to department policies and procedures to improve efficiency and effectiveness of operations. Assist in the preparation and presentation of the Department budget and annual report. Research, analyze, prepare and make presentations to employee groups. Collaborates on department projects. Perform general administrative duties.

Performs other related duties as assigned.
- Desired Minimum Qualifications -
Bachelor’s Degree in liberal arts, social sciences, or a similarly related field of study plus 3-5 years of progressively responsible Human Resources experience including benefits management or labor relations in a union environment. Advanced computer skills in word processing, spreadsheet applications, and Human Resources Information Systems (preferably MUNIS) required. Experience in Massachusetts public sector preferred. Human Resource Professional Certification desired.

Requires a proven record dealing with employment, benefits or labor relations issues; considerable knowledge of HR policies, laws, and regulations affecting Town activities. Strong oral and written communication skills, and comfort in working collaboratively with diverse populations of employees, retirees, consultants, other governmental agency representatives, officials and the general public.