Receptionist
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Classified: Non-exempt Salary Grade/Level:
Reports to: Administrator Date: March 2018
Job Description
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Summary:
The primary purpose of this position is to perform assigned administrative duties in accordance with
established procedures, and as directed by the supervisor, to assure that a successful, viable,
administrative program is maintained at all times.
Essential Job Functions:
• Type, file and distribute correspondence as directed.
• Answer telephone, make appointments, run errands, take and deliver messages, etc., as
directed.
• Sort, distribute, and route incoming mail to appropriate residents, departments, and/or
personnel.
• Maintains postage meter in facility.
• Orders supplies and schedules repairs and maintenance for all office machines.
• Type letters, reports, statements, minutes of meetings, agendas, etc., as necessary/directed.
• Maintain files and other records as directed.
• Receive and screen office visitors and telephone calls as necessary.
• Perform admitting, reception, telephone and/or switchboard duties as necessary/directed.
• Perform unscheduled administrative task as directed.
• Serve as secretary to various committees of the facility as necessary/directed.
• Other related duties and responsibilities that may become necessary to meet the needs of the
facility.
Qualifications:
• Must possess, at a minimum, a high school diploma or equivalent.
• Must be able to read, write, speak, and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such
action.
• Must possess the ability to deal tactfully with personnel, residents, visitors and the general
public.
• Must possess the ability to work harmoniously with other personnel.
Berkshire Healthcare Systems, Inc.
• Must be able to follow written and oral instructions.
• Must have patience, tact, cheerful disposition and enthusiasm, as well as to be willing to
handle residents, staff and visitors based on whatever maturity level they are currently
functioning.
• Must be knowledgeable in secretarial duties, use of equipment, etc., related to secretarial
functions.
Physical Requirements and Working Conditions:
Will meet all physical requirements of the position as identified by the facility policies and procedures
related to functional job analysis.
Other Duties:
Please note this job description is not designed to cover or contain comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice.
Signatures:
Employee signature below constitutes employee’s understanding of the requirements, essential job
functions and duties of the position.
Employee: ____________________________________________ Date: _______________________
Manager: _____________________________________________ Date: ______________________