Job Type: Per Diem 

Pay rate: Starting at $17 - $20 

Essential Job Functions

• Communicate effectively in writing, on the telephone and in person
• Sit or stand continuously for periods up to 2 hours
• Operate computer for continuous period up to one hour.
• Lift and carry items weighing up to 20 lbs.
• Complete written forms and reports
• Operate office equipment such as telephone switchboard, calculator, copier, printer, and facsimile machine.

Key Program Activities

• Operate main telephone switchboard and serve as receptionist; forward calls to on-call service at end of day.
• Maintains Interpreters Logs and files: process calls for interpreter services.
• Complete recurring and as assigned word processing projects, copying jobs, and telephone calls to Board members, committee members and others.
• Maintain and produce mailing lists and mailing labels as assigned and as requested
• Prepare and process paperwork and reports for Team Meetings, Staff Meetings, or other Hospice meetings.
• As assigned, prepare information and admission packets and blank medical record charts, complete scheduled chart inventory.
• File documents in open and closed medical records daily, per procedure as assigned.
• Send facsimiles and process incoming facsimiles.
• In absence of HA Scheduler, call HA’s, order DME.
• In absence of Volunteer Coordinator, book and/or cancel volunteers as the situation requires.
• Enter into clinical data system and produce reports as assigned.
• Prepare daily mail as needed.
• Update RN on-call calendar; Communicate schedule changes to Crocker Communications.
• Maintain adequate inventory and organization of medical supply closet.
• Other duties as assigned.

Interdisciplinary Team Responsibilities

• Complete preparations for IDT meetings
• Participate in agency Quality Improvement process.
• Demonstrate advocacy for those served by the Hospice of Franklin County.
• Maintain basic understanding of agency services, organization events, eligibility funding and mission.

Administrative Expectations

• Purchase and maintain adequate inventory of office supplies.
• Maintain sufficient postage in postage meter; process repair requests for postage meter, fax / copy machines and phones as needed.
• Maintain staff directory and emergency phone tree; redistribute to staff when directory is revised
• Coordinate the supply, distribution, and maintenance of clinical staff cell phones and pagers.
• Maintain knowledge and skill level adequate to provide back-up or assistance to other clerical staff when needed.
• Attend agency meetings (monthly staff, department meetings, in-services, etc.) and record minutes as assigned.
• Meet individual and program expectations and goals as identified through performance appraisals, the annual plan or by the supervisor.
• Demonstrate safe and effective management of agency resources and funds.

Working Relationships:

• Title of direct supervisor: Office Manager
• Additional supervision received from: Executive Director
• Key Contacts (external/ internal):
• Clinical Director/ Educator, Referral/ Intake team; Interdisciplinary Team members; Human Resource Coordinator.

Working Conditions

• Uniform / Dress Requirements (Beyond those requirements outlined within Policy No. C:3-015.1): None

Work Environment:

• Working Conditions: Office environment. Subject to varying and unpredictable situations.  Handles emergency or crisis situations. 
• OSHA exposure category: Category III
  • Category I ? Position includes tasks that involve exposure to blood, body fluids, tissues.
  • Category II ?Position includes tasks that involve no exposure to blood, body fluids, tissues, but employment may require unplanned Category I tasks.
  • Category III ? Position includes tasks that involve no exposure to blood, body fluids, tissues; would not be required to perform Category I tasks