The Jones Library System seeks a creative and energetic Library Technician to work part-time at our North Amherst and Munson Memorial Library branches.  If you are an individual who enjoys work that supports and strengthens the community; who is committed to providing excellent customer service; and is excited about opportunities to provide educational and recreational services to library visitors, APPLY NOW! 

This is a part-time position (19.5 hours per week). The schedule for this position is Tuesday 9:30-2:00, Wednesday 2:00-7:30, Friday 9:30-2:00, and Saturday 8:45-1:15 at both the North Amherst and Munson Memorial Library branches. The wage range is $15.76 to $21.18 per hour with an anticipated hiring range of $15.76 - $16.72 per hour.

Position Description

Library Technician – Branch Libraries

Library Services

FLSA Status – Non-Exempt

Part-time Hourly - Level 4

Job Summary:

The Library Technician welcomes Library visitors at our North Amherst and Munson Memorial Library branches; providing courteous and friendly assistance with using the Library and Library technology to people of all ages and from a variety of backgrounds, cultures, and experiences.  Performs computer-based tasks related to loaning Library materials; maintains patron borrowing records; regularly communicates, both verbally and in writing, with staff and the public.  Must be available to work evenings and Saturday shifts.

Minimum Qualifications:

High School Diploma or equivalent, PLUS experience working with various types of library software, such as CWMARS regional system and Evergreen circulation software; OR equivalent combination of education and experience.

• Availability to work weekday and Saturday shifts.

• Experience working in a customer service capacity with people of differing ages and backgrounds
• Ability to pay close attention to detail, and work with alphabetical and numeric organization.
• Knowledge of information tools, and an understanding of the changing service environment.
• Excellent technology skills.
• Proficient customer service skills. Excellent verbal and written communication skills.
• Ability to communicate with cultural competence.
• Ability to work in a fast-paced environment and handle stressful situations.
• Ability to work well as a part of a team and maintain effective work relationships with co-workers and the general public.
• Preparedness to encounter challenging interactions and willingness to learn and seek out solutions with the help of supervisors and colleagues. 

Preferred Qualifications:

• Two (2) years of experience working in a library.
• Knowledge of library practices and procedures.
• Knowledge about, and interest in, reading and literature.
• Bilingual capabilities.

This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The Town enjoys a long tradition of active, participatory, & professional government, and seeks a workforce that reflects the diversity of the community.