Stabilization Services Coordinator

Way Finders is a 2024 Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so!  

At Way Finders, we are passionately invested in lifting up the region’s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options.

Interested in joining our team of dedicated professionals? Way Finders is currently seeking a Stabilization Services Coordinator. The Coordinator supports our mission by assisting in data development, tracking, and implementation of quality control procedures to ensure compliance with state, federal, and program requirements; and provides training and supports for Case Managers and peer staff.   This role supports management to ensure the successful delivery of stabilization services through program workshops, administration of the resource hub, and the oversight of a stabilization pilot program.

Benefits include:  20 days of accrued paid time-off in year one | 15+ holidays annually | Health, dental, and vision insurance options FROM DAY ONE | Educational assistance | Medical Reimbursement Account | Dependent Care Account | 403(b) retirement plan with employer match | Life insurance | Short-term and long-term disability insurance | Transportation benefits | Employee Assistance Program | Annual staff picnic!

Wage starts between $24.00 and 27.25 depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled. CORI/MVR.
 
The candidate may work in a hybrid-remote capacity but must live within commutable distance for regular onsite work and meetings.

Responsibilities include:
•    Oversee the data-related and training functions of a housing stabilization program; contribute expertise to the program’s start to ensure success in long-term
•    Conduct audits in accordance with policy to ensure compliance with state, federal, and program requirements
•    Maintain database and systems to track performance and findings, and report to management/program, including for the stabilization pilot program, using dynamic graphical aides as appropriate; collect and analyze data to determine compliance with regulations, policies, and rules, identifying service gaps
•    Manage flexible spending resources for program participants; oversee budgeting, monitoring, and reporting
•    Proactively education and advise staff on policies, procedures, regulations, community concerns, and issues
•    Educate and advise landlords, tenants, community groups, and stakeholders on policies, procedures, and regulations, including for the stabilization pilot program
•    Develop and administer pilot program workshops/curriculum
•    Serve as key team member for internal referrals to stabilization, as assigned
•    Proactively assist in educating and enrolling participants into the stabilization programs
•    Provide support and direction to stabilization case managers and peer leaders/mentors in the performance of assigned duties and resolution of matters of a more complex nature; serve as back up for case managers, as assigned
•    Establish and maintain strong, collaborative relationships with internal staff (including across departments), owners, landlords, community groups, funding sources, and other stakeholders
•    Proactively identify and inform supervisors of any issues that may adversely affect the department or organization

Requirements include:
•    3 years' progressively responsible experience in human/social services, data reporting, or a related role; a combination of experience plus an Associate degree may be a substitute
•    1 year in a supervisory or lead role
•    Preference for nonprofit administrative support experience
•    Demonstrated ability with Microsoft Office (including PowerPoint and Teams for presentations) and comfort learning new software applications
•    Ability to assess priorities, organize, and operate in a flexible manner while retaining a high level of attention-to-detail 
•    Clear, effective, and timely communication skills, both written and verbal, and in group settings (presentations, workshops)
•    Ability to work appropriately with confidential information and set boundaries
•    Bilingual (Spanish/English) preferred but not required
•    Driver’s license with acceptable driving record; reliable vehicle
•    CORI

Way Finders is an Equal Opportunity Employer.  This position is available to all without regard to race, color, religion, national origin, disability, age, gender or gender identity, sexual orientation, political affiliation, or veteran status. We provide reasonable accommodation for qualified individuals.