Job: Emergency Dispatcher

Town of Amherst
4 Boltwood Avenue
Amherst, MA 01002

Phone:(413)259-3009
Fax:(413)259-2405
Website:amherstma.gov/jobs

Company Description:
The Town of Amherst seeks a workforce that reflects the diversity of its community and strives toward racial equity and environmental sustainability. All are encouraged to apply. AA/EEO

Job Title:
Emergency Dispatcher
Salary Range:	Location:
$24.67 - $32.91 Per Hour	AMHERST, MA
Job Type:	Category:
Full / Part Time	Telecommunications
Education Level:	Work Experience:
High School or Equivalent	2+ Required
Description:
Town of Amherst Emergency Dispatcher Communications Center The Town of Amherst seeks an Emergency Dispatcher to serve as the initial point of contact for calls and performs a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; utilizing 911 technologies, and keeping official records. Work is scheduled for 8 hour shifts with four days on and two days off rotating schedule, and includes evening, overnights and holiday work. Hold-over & mandatory overtime is required.
Requirements:
MINIMUM QUALIFICATIONS: High School Degree or equivalent PLUS two (2) years of experience in public safety, customer service, and/or a high-stress environment in which communication and accuracy is necessary; OR any equivalent combination of related education and experience which demonstrates the ability to perform successfully in the position. Hiring Range - $24.67 - $32.91 per hour depending experience and/or qualifications. To view the full job description and review the full minimum qualifications, visit https://amherstma.portal.opengov.com/categories/1089 The Town enjoys a long tradition of active, participatory, & professional government, and seeks a workforce that reflects the diversity of the community.