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Hampshire Regional YMCA

286 Prospect St
Northampton, MA 01060
Website:hrymca.org/work-at-the-y/job-opportunities
Salary Range:Location:
NORTHAMPTON, MA
Job Type:Category:
Full / Part TimeCustomer Service
Education Level:Work Experience:
Some College Coursework Completed
Preference: Nice to have

Preference: Nice to have
Description:
The core values that guide the YMCA in fulfilling the mission and goals are: Caring, Honesty, Respect, Responsibility - For ALL.
Hampshire Regional YMCA

Part-time or Full-time position

General Summary
The Hampshire Regional YMCA is seeking a part-time or full-time Member Services staff member for our fast-paced Welcome Center. The Member Service team serves as the role model for all membership staff in active listening, member onboarding, cause-driven tours, exceptional customer service and use of best practices to drive member recruitment, satisfaction, retention and recovery.

Essential Functions/Job Duties:
• Thrive on working in a collaborative environment
• Are very adaptable and have strong written and verbal communication skills
• Are a great problem solver who can think on your feet
• Truly enjoy multi-tasking and can do so with a smile and enthusiasm
• Like being part of a team that cares about each other and enjoys working together
• Want to know that the work you do contributes to building a better, stronger community

Benefits include a free membership to the Y and an opportunity to participate in 403(b).

1. YMCA application, which can be found on our website: http://www.hrymca.org
2. Must be able to pass a criminal background check.

Please email your application to sovina.mansfield @hrymca.org
(In addition to the application please feel free to submit a resume)
Or mail/in person,
Attn: Sovina Mansfield,
286 Prospect St.
Northampton, MA
01060
Requirements:
Job Qualifications:
• A good understanding of the Y as a Cause-Driven charitable organization

• High School Diploma or equivalent. Bachelor’s Degree preferred.
• Excellent customer service skills
• Microsoft Office, Word, Excel and Power Point experience
• Bilingual (English and Spanish) is a plus
• Strong organizational, problem-solving and leadership skills
• Day and evening shifts available. Full-time potential for the right candidate

Click Here For Company Website Application


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