Registration Assistant

Registration Assistant
Recreation Department
FLSA – Non-Exempt
Part-time, Non-Union – Level: 1

Job Summary:
Performs entry level customer service duties in the Recreation Department. Receives registrations and performs clerical and administrative tasks, and related work.

Supervision Received:
Works under the general supervision of the Program Director, who assigns tasks based on overall objectives and workload requirements, reviews work and evaluates performance.

Supervision Exercised:
Generally none. The employee is responsible for their own work, but may occasionally provide guidance to volunteers.

Major Duties:
• Performs customer service duties clerical and administrative tasks, including answering telephone(s), responding to general inquires, and assisting with front office operations.
• Receives cash payments, and assists with accepting registrations.
• Performs other related duties as assigned.

Minimum Qualifications:
High School Diploma or equivalent AND any equivalent combination of education and experience or training demonstrating ability to perform above duties efficiently.
• Proficient cash handling skills.
• Excellent customer service skills.
• Skill in operating multiple software applications and in data entry.
• Ability to communicate effectively (verbally and in writing).
• Ability to handle stressful situations.
• Ability to work professionally and cooperatively with the public and coworkers.
• Ability to multitask, organize and prioritize workload.

Preferred Qualifications:
Bilingual communications capabilities preferred.

To view the full job description and requirements visit https://ma-amherst4.civicplus.com/jobs.aspx

The Town enjoys a long tradition of active, participatory, & professional government, and seeks a workforce that reflects the diversity of the community.