Administrative Assistant - Edward Elgar Publishing Inc. - NORTHAMPTON

Edward Elgar Publishing, an award-winning global independent academic and professional publisher with a strong focus on the social sciences and legal fields, is seeking a full-time (35 hours per week) Administrative Assistant in our Northampton, MA office. The position primarily supports sales of large ebook collections. You must be detail-oriented and organized, and must be able to work independently and with minimal supervision, but in close collaboration with other members of the sales team.

Principal responsibilities:

• Support for the Sales Reps in acquiring and onboarding new ebook collection customers in North & South America, including researching contact information for library decision makers and faculty
• Assist with customer access to resources on our back-end software, including setting up credentials, uploading collection data, activation, providing cataloging records, and troubleshooting access issues
• Create and monitor usage statistic reports for internal and customer use
• Prepare book data for third-party vendors
• Support libraries in building research guides that include Elgar resources
• Coordinate materials for display at academic and library conferences
• Answer phones and monitor our general info email address

If you wish to be considered, please forward a resume AND cover letter to:

elgarinfo@e-elgar.com

About our company:
Edward Elgar Publishing was founded in 1986 and is renowned for publishing innovative, original, and high-quality work in law, management, and the social sciences. As an independent publisher, we offer a uniquely responsive service tailored to our authors. Our forward-thinking and agile approach has driven significant growth in recent years, allowing us to deliver a world-class publishing service. In addition to the Northampton office, it has offices in Cheltenham and in Camberley, UK.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability status, sexual orientation, veteran status, or any other legally protected status.

Edward Elgar Publishing, an award-winning global independent academic and professional publisher with a strong focus on the social sciences and legal fields, is seeking a full-time (35 hours per week) Administrative Assistant in our Northampton, MA office. The position primarily supports sales of large ebook collections. You must be detail-orientated and organized, and must be able to work independently and with minimal supervision, but in close collaboration with other members of the sales team.

Principal responsibilities:

• Support for the Sales Reps in acquiring and onboarding new ebook collection customers in North & South America, including researching contact information for library decision makers and faculty
• Assist with customer access to resources on our back-end software, including setting up credentials, uploading collection data, activation, providing cataloging records, and troubleshooting access issues
• Create and monitor usage statistic reports for internal and customer use
• Prepare book data for third-party vendors
• Support libraries in building research guides that include Elgar resources
• Coordinate materials for display at academic and library conferences
• Answer phones and monitor our general info email address

Required:

• Bachelor’s degree, or commensurate experience
• Proficient in Microsoft Office Suite (Word and Excel) and/or Google Workspace (Docs and Sheets)
• Excellent organizational and time management skills
• Excellent attention to detail
• Excellent communication skills – oral and written 
• Self-motivation with the ability to work independently

Appreciated, but not required:

• Knowledge of scholarly publishing and/or the academic library community and its issues.
• FileMaker Pro experience
• Basic knowledge of HTML
• Bilingual English/Spanish verbal and written skills

 What’s in it for you:

• Salary range of $37,000-$44,000 based on 35 hours per week. Actual values will be based on the experience of the successful candidate
• Employee-friendly, family-owned independent company - We are committed to prioritizing the well-being of our staff by fostering a flexible, supportive, and encouraging work culture.
• Work/life balance: Flexible hours – you choose your 7 working hours per day between 8am and 6pm. Hybrid working is not guaranteed, but is a possibility after a 3 month probationary period.
• Generous paid time off
• High-quality health and dental benefits
• 401k with employer match and immediate vesting
• Our office is in downtown Northampton near bus routes and the bike path. 
• More information at: https://www.e-elgar.com/about/working-at-elgar/

If you wish to be considered, please forward a resume AND cover letter to:

elgarinfo@e-elgar.com