Homeownership Specialist (Bilingual)
Way Finders is a 2024 Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so!
At Way Finders, we are passionately invested in lifting up the region’s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving and equitable region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options.
Interested in joining our team of dedicated professionals? Way Finders is currently seeking a full-time bilingual (English/Spanish) Homeownership Advisor. The Homeownership Advisor will further our mission by providing a range of pre-purchase counseling, loan administration, and foreclosure intervention services. This is a great opportunity for those with a background in case management, banking, teaching, or para-professional services and is looking to advocate for others in the community. On-the-job training is provided!
Benefits include: 20 paid time-off days accrued during year one | 15+ holidays annually | Health, dental, and vision insurance options | Educational assistance | Medical Reimbursement Account | Dependent Care Account | 403(b) retirement plan with employer match | Life insurance | Short-term and long-term disability insurance | Transportation benefits | Employee Assistance Program | Annual staff picnic!
Wage starts between $21.50 and $24.25 per hour depending on equivalent qualifications. Interested applicants must submit a cover letter and resume; applications will be accepted until the position is filled. CORI/SAM/MVR.
The candidate may work in a hybrid-remote capacity, but in-office meetings and community visits are a regular part of the role. To deliver exceptional service, work is occasionally necessary outside of traditional business hours.
Responsibilities include:
• Facilitate financial and homeownership group education workshops
• Perform financial assessments and recommend best course of action for customer
• Counsel and educate customers on strategies for maintaining sustainable, positive cash flow
• Create and maintain accurate, timely, and detailed customer records
• Ensure compliance with all federal and state programs, and other regulations; clearly and efficiently educate customers on all programs and regulations
• Establish and maintain strong relationships with staff (including across departments), and external partners and stakeholders
• Perform outreach to community agencies and industry partners as needed
• Remain current on trends and developments in homeownership programs and service offerings
Requirements include:
• 2 years' equivalent experience in housing, social services, public administration, or a related role, with 1 year as a field specialist; a combination of experience plus an Associate degree may be a substitute
• Bilingual (English/Spanish) written and verbal skills required
• Demonstrated attention-to-detail
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications, and comfort working in multiple software applications
• Clear and timely written and oral communication skills
• The candidate will receive on-the-job training to comply with the program’s requirement to obtain a valid Housing & Urban Development (HUD) Housing Counselor certification within first six months of employment; retainment of certificate is ongoing in this role
• Valid driver's license with acceptable driving record; reliable vehicle; CORI & SAM background checks are applicable
Way Finders is an Equal Opportunity Employer that seeks a diverse staff in order to reflect our community and those we serve. Qualified individuals from diverse backgrounds are strongly encouraged to apply. This position is available to all without regard to race, color, religion, national origin, disability, age, gender or gender identity, sexual orientation, political affiliation, or veteran status. We provide reasonable accommodation for qualified individuals.
