ADMINISTRATIVE ASSISTANT - Per Diem

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Pioneer Valley Hospice
329 Conway Street, Suite 2
Greenfield, MA 01301
Phone:413-774-2400
Website: Click Here
ADMINISTRATIVE ASSISTANT - Per Diem
GREENFIELD, MA
Part Time
Healthcare/Healthcare Professional
High School or Equivalent

Job Type: Per Diem 

Pay rate: Starting at $17 - $20 

Location: Greenfield, MA

Essential Job Functions

  • Communicate effectively in writing, on the telephone and in person
  • Sit or stand continuously for periods up to 2 hours
  • Operate computer for continuous period up to one hour.
  • Lift and carry items weighing up to 20 lbs.
  • Complete written forms and reports
  • Operate office equipment such as telephone switchboard, calculator, copier, printer, and facsimile machine.

Key Program Activities

  • Operate main telephone switchboard and serve as receptionist; forward calls to on-call service at end of day.
  • Maintains Interpreters Logs and files: process calls for interpreter services.
  • Complete recurring and as assigned word processing projects, copying jobs, and telephone calls to Board members, committee members and others.
  • Maintain and produce mailing lists and mailing labels as assigned and as requested
  • Prepare and process paperwork and reports for Team Meetings, Staff Meetings, or other Hospice meetings.
  • As assigned, prepare information and admission packets and blank medical record charts, complete scheduled chart inventory.
  • File documents in open and closed medical records daily, per procedure as assigned.
  • Send facsimiles and process incoming facsimiles.
  • In absence of HA Scheduler, call HA’s, order DME.
  • In absence of Volunteer Coordinator, book and/or cancel volunteers as the situation requires.
  • Enter into clinical data system and produce reports as assigned.
  • Prepare daily mail as needed.
  • Update RN on-call calendar; Communicate schedule changes to Crocker Communications.
  • Maintain adequate inventory and organization of medical supply closet.
  • Other duties as assigned.

Interdisciplinary Team Responsibilities

  • Complete preparations for IDT meetings
  • Participate in agency Quality Improvement process.
  • Demonstrate advocacy for those served by the Hospice of Franklin County.
  • Maintain basic understanding of agency services, organization events, eligibility funding and mission.

Administrative Expectations

  • Purchase and maintain adequate inventory of office supplies.
  • Maintain sufficient postage in postage meter; process repair requests for postage meter, fax / copy machines and phones as needed.
  • Maintain staff directory and emergency phone tree; redistribute to staff when directory is revised
  • Coordinate the supply, distribution, and maintenance of clinical staff cell phones and pagers.
  • Maintain knowledge and skill level adequate to provide back-up or assistance to other clerical staff when needed.
  • Attend agency meetings (monthly staff, department meetings, in-services, etc.) and record minutes as assigned.
  • Meet individual and program expectations and goals as identified through performance appraisals, the annual plan or by the supervisor.
  • Demonstrate safe and effective management of agency resources and funds.

Working Relationships:

  • Title of direct supervisor: Office Manager
  • Additional supervision received from: Executive Director
  • Key Contacts (external/ internal):
  • Clinical Director/ Educator, Referral/ Intake team; Interdisciplinary Team members; Human Resource Coordinator.

Working Conditions

  • Uniform / Dress Requirements (Beyond those requirements outlined within Policy No. C:3-015.1): None

Work Environment:

  • Working Conditions: Office environment. Subject to varying and unpredictable situations.  Handles emergency or crisis situations. 
  • OSHA exposure category: Category III
    • Category I ? Position includes tasks that involve exposure to blood, body fluids, tissues.
    • Category II ?Position includes tasks that involve no exposure to blood, body fluids, tissues, but employment may require unplanned Category I tasks.
    • Category III ? Position includes tasks that involve no exposure to blood, body fluids, tissues; would not be required to perform Category I tasks
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