Sales Manager/Operations Team

We are seeking a highly-qualified individual, who is inspired by our mission and interested in exploring worker-ownership in our co-op, to fill the role of Sales Manager and oversee all Real Pickles sales and distribution activities.  As a manager within our Operations Team, this person collaborates with fellow managers to guide daily operations for our co-op.  

The work location is our facility in Greenfield, MA.

Primary duties:

The Sales Manager is responsible for:

• Successfully developing and implementing Real Pickles’ sales strategy in support of our co-op’s strategic direction;
• Ensuring a positive, cohesive, and effective sales and distribution team in a safe, equitable, and inclusive work environment; 
• Building and maintaining strong relationships with Real Pickles customers, including distributors, retailers, and retail customers;
• Pursuing new and creative sales opportunities in alignment with our strategic goals and social mission; 
• Engaging in Operations Team decision-making to guide our co-op’s daily operations; and 
• Advancing Real Pickles’ mission through our sales and distribution activities.

Specific roles and responsibilities include:

• Supervise, train, coach, and support the sales and distribution team;
• Oversee day-to-day sales and distribution operations, including communications with distributors and retailers, order fulfillment, customer service, product delivery and pickups via multiple means, and troubleshooting issues;   
• Coordinate and collaborate with Operations Team managers to keep daily activities running smoothly and make strong strategic decisions to advance operations;
• Meet monthly and annual sales goals by supporting and growing current accounts and by prospecting and securing new accounts;
• Work with the general manager and marketing manager to create annual sales plans, develop new growth initiatives, and ensure a successful pricing strategy;
• Track and analyze sales data;
• Work with the production manager to maintain inventory levels to fulfill customer orders;  
• Innovate and improve our sales and distribution systems;
• Work with other managers to develop and introduce new products; and
• Visit current and prospective distributor and retailer customers and attend trade shows (average 2-3 days of travel per month).

Qualifications:

• 3+ years of experience managing a complex operational department.
• Significant experience with natural food sales strongly preferred, including 2+ years in a management role.
• Excellent leadership and creative problem-solving skills.
• Demonstrated ability to prioritize and engage in strategic planning.
• A skilled and compassionate supervisor, coach, and mentor.
• Actively committed to anti-racism work and an equitable and inclusive workplace.
• Experience with shared leadership and collaborative decision-making approaches.
• Highly organized and detail-oriented.
• Excellent interpersonal and verbal and written communication skills.
• Good computer and math skills.
• Experience with or strong interest in the co-op model.
• Committed to social mission-driven business.

Compensation and Benefits:

• $52,000 to $62,400 per year, depending on experience.
• Paid time off benefit.
• SIMPLE IRA retirement plan with 3% company match.
• Employer-sponsored health insurance plan available.
• Eligibility after one year to become a member of our co-op.

To apply:

Please email a resume, letter of interest, and brief answers to the questions below. Send your email to jobs@realpickles.com. 

• Please tell us about your interest in local and organic food trends. How would you describe Real Pickles' place in the local and organic food movement?
• Describe your leadership style and how you would approach managing and motivating a team of sales reps.

This position will remain open until it is filled. 

Real Pickles is committed to an equitable, inclusive and supportive workplace where everyone is treated as a respected member of the team. We value having a diversity of life experiences and perspectives on our staff. Applicants who identify as people of color and/or trans are especially encouraged to apply. We are an equal opportunity employer.