Position Summary: This is a full-time position. The Clinical Supervisor reports to the Clinical Director and is responsible for ensuring that patient care is coordinated and managed appropriately by providing direct supervision of nursing services along with coordination of other clinical departments to ensure an interdisciplinary approach to care is maintained. The position requires exceptional communication and clinical skills, a demonstrated ability to supervise professional staff, and a comfort level with end-of-life care.
Compensation: $95,000 - $104,000 annually
Essential Job Functions
- Demonstrate an understanding of hospice philosophy and principles, along with the ability to clearly and effectively communicate these to others.
- Review and triage referred patients’ medical diagnoses, prognoses, and clinical courses to assess eligibility in collaboration with the Medical Director and hospice team.
- Participate in the insurance verification and authorization processes as needed.
- Provide support for clinical care and electronic documentation to hospice team clinicians, both in the office and in the field, to ensure that the plan of care is completed, documented, and implemented in a timely and appropriate manner.
- Maintain expertise in case management responsibilities per regulations and agency standards to assist case managers as needed.
- Facilitate weekly Interdisciplinary Team meetings in collaboration with the Clinical Director and the Education and Quality Manager.
- Actively participate in staff orientations and training, quality improvement meetings and activities, and annual policy reviews.
- Oversee the schedule for nursing services, ensuring that sufficient clinical personnel are available during operating hours.
- Lead the training and supervision of daily tasks, conduct field visits, and carry out written performance reviews for Hospice Aides.
- Participate in the Administrative On-call rotation.
- Maintain thorough knowledge of hospice regulations and standards and be responsible for complying with and promoting accepted professional standards and principles.
- Review documentation from staff for completeness and provide feedback and assistance as necessary.
- Demonstrate excellent and respectful communication skills.
- Work harmoniously and cooperatively within the team structure, willingly assisting coworkers and consistently maintaining productivity while demonstrating high standards of professionalism.
- Prioritize the rights of patients, family members, and coworkers.
- Ensure that IDT productivity expectations align with the position.
- Perform other duties as assigned.
Qualifications
(Minimum qualifications will be considered required unless specifically stated otherwise)
Experience:
- Minimum of 4-5 years of experience in health care.
- Clinical experience in hospice, home care, or Long-Term Care is required.
- Supervisory or Charge nurse experience in a healthcare setting preferred.
- Understanding of hospice philosophy and issues of death/dying.
Education and Training:
(Acquired through formal education, outside study, training on jobs of lesser degree, or by any combination of these. May be expressed in terms of formal educational equivalents):
- Associate’s degree in nursing is required.
- Bachelor's degree in nursing is preferred.
License, Certification & Registration:
- Possesses and maintains current CPR Certification.
- Current MA licensure: RN
- Valid driver’s license
Other Requirements:
- Demonstrates the ability to multitask, is detail-oriented with strong time-management skills
- Has creative problem-solving skills.
Working Relationships:
- Title of direct supervisor: Clinical Director
- Key Contacts (external/ internal):
Medical Director, Referral/ Intake team; Interdisciplinary Team members; Human Resource Manager
Working Conditions
- Uniform / Dress Requirements (see policy). Workspace primarily in the Greenfield office, which is a busy, professional office with a moderate level of noise, activity and interaction with others. Most of the time is spent on visits to patient/family homes where space, climate, facilities, and conditions may vary.
- May be exposed to extremes of heat and cold in all weather conditions. Must drive in various weather conditions on roads in varying repair.
- May be exposed to infections and contagious diseases. Contact with patients under a wide variety of circumstances. May be exposed to patient elements. Subject to varying and unpredictable situations. Handles emergencies or crises.
- Travel required.
- OSHA exposure category:
- Category I: Position includes tasks that involve exposure to blood, body fluids, and tissues.
- Category II: position includes tasks that involve no exposure to blood, body fluids, tissues but employment may require unplanned Category I tasks.
- Category III: position includes tasks that involve no exposure to blood, body fluids, or tissues; would not be required to perform Category I tasks.
Physical Demands: (See Attached)
The above statements are intended to describe the general nature and level of work being performed by employees within this classification. They are not intended to be construed as an exhaustive list of all duties and responsibilities.
